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Urgent situation, threats or blackmail, or a minor involved: don’t handle it alone. Contact the police and someone you trust before filing anything. Helplines by country →

Online defamation or harassment: what to do

False accusations, insults, repeated messages against you? Platforms ban harassment, and the law punishes defamation and cyberstalking. Time limits to act can be short depending on the country: don’t wait.

What to do first

  1. Note the date of the first publication: that is what counts for time limits, not the day you found it.
  2. Take complete screenshots: page address, date, account name, full text.
  3. Report the posts to the platform (harassment, hate speech, false information about a person).
  4. If it continues or is serious, report it to the police. Helplines for your country are on our Urgent help page.

By platform

What to avoid

  • Don’t reply in the same tone: your replies can be used against you.
  • Don’t delete the messages you received before taking screenshots.

Your remedies by country

If it doesn’t work

An official form can go unanswered or be wrongly refused. That’s not the end: there are other doors, heavier but effective — the company hosting the site, the company managing its domain name, the laws of your country, the data protection authority. That’s exactly what we do for you, with your agreement.

  1. Reporting to the platform
  2. A written request to the site owner
  3. The domain name registrar
  4. The hosting company
  5. Search engines
  6. The authority or the courts

Common questions

What is the difference between defamation and an insult?

Broadly, defamation accuses someone of a specific fact that harms their reputation. An insult is an offensive expression without a specific fact. The exact rules depend on each country.

Is there a deadline to act?

Yes, and it can be short. In France, for example, it is only 3 months from publication. Act quickly in any case.

This information helps you use your rights. It doesn’t replace advice from a lawyer.