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Google (Recherche): recover and secure a hacked Google Account

Here is the official process on Google (Recherche), checked on 15 October 2026. Follow the steps in order.

Before you start

  • Only use the platform’s official recovery page, never a link sent to you in a message: that’s often a scam.
  • If you still have access to your email, change its password first: it’s the key to all your accounts.
  • Once you get the account back: a new unique password, two-factor authentication turned on, and unknown devices logged out.
  • Warn your contacts: the hacker may ask them for money while pretending to be you.

The steps

  1. If you can’t sign in, go to the account recovery page and answer the questions as best you can.
  2. Once signed in: Google Account > Security > "Recent security events".
  3. For any activity you don’t recognize, choose "No, it wasn’t me" and follow the steps.
  4. In "Your devices", sign out of devices you don’t recognize.
Open the official page support.google.com (new tab)

You don’t need an account. Checked on 15 October 2026.

If it doesn’t work

An official form can go unanswered or be wrongly refused. That’s not the end: there are other doors, heavier but effective — the company hosting the site, the company managing its domain name, the laws of your country, the data protection authority. That’s exactly what we do for you, with your agreement.

  1. Reporting to the platform
  2. A written request to the site owner
  3. The domain name registrar
  4. The hosting company
  5. Search engines
  6. The authority or the courts
Get our help From €40, the rest only if removed

Same situation, other platforms

← Account hacked? What to do on each platform

This information helps you use your rights. It doesn’t replace advice from a lawyer.