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Your Facebook was hacked (or disabled): how to get it back

Here is the official process on Facebook, checked on 15 October 2026. Follow the steps in order.

Before you start

  • Only use the platform’s official recovery page, never a link sent to you in a message: that’s often a scam.
  • If you still have access to your email, change its password first: it’s the key to all your accounts.
  • Once you get the account back: a new unique password, two-factor authentication turned on, and unknown devices logged out.
  • Warn your contacts: the hacker may ask them for money while pretending to be you.

The steps

  1. Open facebook.com/hacked, ideally on a device you’ve logged in with before.
  2. Follow the on-screen steps to secure your account.
  3. If you can’t access your email or phone number anymore, go to facebook.com/login/identify and find your account.
  4. Choose "No longer have access to these?" (or "Recover") and follow the prompts to prove the account is yours.
  5. Set a new password that is hard to guess.

You don’t need an account. Checked on 15 October 2026.

If it doesn’t work

An official form can go unanswered or be wrongly refused. That’s not the end: there are other doors, heavier but effective — the company hosting the site, the company managing its domain name, the laws of your country, the data protection authority. That’s exactly what we do for you, with your agreement.

  1. Reporting to the platform
  2. A written request to the site owner
  3. The domain name registrar
  4. The hosting company
  5. Search engines
  6. The authority or the courts

Same situation, other platforms

← Account hacked? What to do on each platform

This information helps you use your rights. It doesn’t replace advice from a lawyer.