Your Instagram was hacked: how to get your account back

Here is the official process on Instagram, checked on 15 October 2026. Follow the steps in order.

Before you start

Only use the platform’s official recovery page, never a link sent to you in a message: that’s often a scam.
If you still have access to your email, change its password first: it’s the key to all your accounts.
Once you get the account back: a new unique password, two-factor authentication turned on, and unknown devices logged out.
Warn your contacts: the hacker may ask them for money while pretending to be you.

The steps

Open instagram.com/hacked in your phone or computer browser.
If you got an email from security@mail.instagram.com, select "secure my account" to undo the change.
Otherwise, on the login screen tap "Forgot password?" and request a login link.
If the link doesn’t work, request support from a mobile device using an email only you can access.
If asked, record the video selfie to confirm your identity.

Open the official page instagram.com (new tab)

You don’t need an account. Checked on 15 October 2026.

If it doesn’t work

An official form can go unanswered or be wrongly refused. That’s not the end: there are other doors, heavier but effective — the company hosting the site, the company managing its domain name, the laws of your country, the data protection authority. That’s exactly what we do for you, with your agreement.

Reporting to the platform
A written request to the site owner
The domain name registrar
The hosting company
Search engines
The authority or the courts

Get our help From €40, the rest only if removed

Same situation, other platforms

← Account hacked? What to do on each platform

This information helps you use your rights. It doesn’t replace advice from a lawyer.